Need help?
You're in the right place. Contact us or browse the quick FAQ to resolve your issue fast.
Email us
The quickest way is to email us with as much detail as possible — app name, version, device model, iOS version, and steps to reproduce.
contact@xtremagic.comCommon issues
- The app won't start
- Restart your iPhone, check the App Store for updates, then try again.
- A gesture doesn't respond
- Try Airplane Mode or a device restart, then contact us with a short video.
- Purchase not restored
- Open the app's Settings and tap "Restore Purchases". If that doesn't help, email us.
- Refund request
- Refunds are handled by Apple. Visit reportaproblem.apple.com.
Data requests
To request access to or deletion of your data, email privacy@xtremagic.com with the email address linked to your account and the app concerned.
Also see our Privacy Policy and Terms of Use.
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